Services

a) How to deliver?
• on display in SLML2.0 on large screens or laptops
• short tutorials in different areas of the library with the slide show Namro has going on but with the streaming audio also
• clickable spots with chunks of info
• on sort of vendor displays with Back-Forward function, like the comic book machines in BlackLibrary
• via email, IM and Chat
• via podcast
• investigate: a wearable ipod that visitors get –when there is no live reference desk present- with a tour/introductory of the library building and services
• Investigate: a streaming audio/video server needed?
( Lori, on the problem of the large sound files. For the clickable devices we could have a workaround via a URL to an outside site with the audiofiles and use the pc-audio?)
• via workshops and meetings
• ?

Deliver services to .....

• Sl Residents
• Non-librarians (regular Sl users)
• Librarians ( and interested groups)
• Special Groups in SL like
• ?

What to deliver?

• offer the space and facilities for all kinds of meetings
• Reference Services
• Offer live reference hours
• Make: schedule between Maxito, Peg, Lori and Namro
• Agreement: on voluntary basis
• Offer email option and IM
• Make: mail- IM-group with Lori, Maxito, Peg & Namro
• Possibly: 24/7 QuestionPoint
• Make: a ball with a script as to when someone from the group is online to IM with or teleport to ..
• Information on how to find Health Information focussed on: (in order of priority)
• Consumer Health Information (basics)
 About illness
 About Drugs
 About Allied/Alternative and Complementary Medicine
 About US, European and other Resources?
• Librarians (advanced)
• ?
• Information on how to evaluate Health Information
• Information about freely available scientific medical information
• E-books
• E-journals
• Databases, Respositories, OAI etc
• ?
• Information about how to find the Best Evidence
• ?
• Workshops & meetings (to explain and demonstrate the offered info & services)
• Workshop Consumer Health
• Plan: 4 sessions in June and July, two in Sl Daytime and 2 in evening
• Workshop Evaluation Health Info
• Plan: 4 sessions in June and July, , two in Sl Daytime and 2 in evening
• Content :
• E-Books?
 ThinC book creation
• Journals on Consumer health? Comic books?
• Access To Databases
• Offer Teleports to SLL other buildings and space?